TERMS AND CONDITIONS FOR USE OF THIS WEBSITE AND/OR THE SERVICES OFFERED VIA THIS WEBSITE TRADING AS WAKAME GENERAL TRADING L.L.C.
Please read the following terms and conditions very carefully as your use of Wakame website Wakame.ae and services offered by Wakame are subject to your acceptance of and compliance with the following terms and conditions.
By browsing, accessing, subscribing to or using any of our services you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the services. In these terms, references to “Website” shall mean the Wakame website, “you”, “user” shall mean the end user accessing the Website. “We”, “us” and “our” shall mean Wakame and its affiliates.
When you use the website or send emails or other data, information or communication to Wakame, you agree and understand that you are communicating with Wakame through electronic records and you consent to receive communications via electronic records from Wakame periodically, as and when required. Wakame may communicate with you by email, sms, telephone or by such other mode of communication, electronic or otherwise. If you wish to not receive periodic informational communication from Wakame you can unsubscribe to the communication at any point.
USER CONDUCT & RULES
You agree and undertake to use the website strictly abiding by the following principles:
You will not use any automatic device, program, or methodology including but not limited to “deep- link”, “page-scrape”, “robot”, “spider” or other such means, or any similar manual process, to access, acquire or copy any portion or any content of the Wakame website.
You will not violate any of the terms and conditions of this agreement or any other terms and conditions contained elsewhere within Wakame.
This Agreement shall be governed by and interpreted and construed in accordance with the laws of UAE. The place of jurisdiction shall be exclusively in UAE.
Restaurant is owned by Wakame. We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the Website and it shall be your responsibility to read the Terms and Conditions on each occasion you use this Website and your continued use of the Website shall signify your acceptance to be bound by the latest Terms and Conditions.
PERSONAL INFORMATION: All information shared by you on our Website is treated as confidential and is kept secure.
NECESSARY INFORMATION: Please note that we only store necessary information required to make a purchase through our Website and we take care not to disclose your Personal Information to any third party without your consent.
ONLINE PAYMENT: If you chose to pay online through various methods allowed by our Website, we assure you that we do not save any information related to your credit/debit cards or passwords. All the information you provide is processed through a secure server.
USING THE WEBSITE:
We reserve the right to accept or reject your offer for any reason (or no reason) including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a full refund of any payment received.
All prices declared on the Website are inclusive of taxes. Please verify the total payable amount during checkout before placing the order. You shall be responsible for full payment of the order received by you. All charges payable shall be displayed on the Website, no extra charges would be application for these services.
You are allowed to choose between various payments options while placing an order on the Website. You agree to use your own debit/credit card or bank details for transaction. We would not be responsible for misuse of your card if all the security checks are verified.
DELIVERY OF YOUR ORDER:
The logistics of delivery shall be handled by us. Please note that we work our best to ensure that you receive your order as fast as we can but sometimes due to external factors like traffic, strikes etc., your order might take a while longer.
CANCELLATION AND CHANGES:
Please note that all orders shall be considered confirmed unless you cancel the order before it is dispatched to you. You need to call us in order to cancel your order or to change your order before it is dispatched. There are no cancellation charges if you cancel your order in the given timelines. All the communications will be shared with you on your registered mobile number or email id.
COMPLAINTS AND REFUNDS:
You can contact us at the phone number provided to you while placing the specific order or email us at with complete details of the complaint encountered by you. We shall try to fix the issue amicably.
However, if there is any legal dispute, then such dispute shall be handled by a sole arbitrator appointed by the Restaurant. The language of Arbitration shall be English only and the location shall be decided by the Restaurant.
You agree that your usage of the Website is a limited license to place an order using the Website. This license is to access the Website for personal use. You are not authorized to modify or download any portion of the Website without written consent from us. You do not have a commercial license to use this Website. No part of this Website shall be used by you for any commercial purpose without written consent from us.
INTELLECTUAL PROPERTY RIGHTS:
We, our logo and content displayed on our Website is exclusive intellectual property of ours. We have copyright over its unique software and compilation used in working of this Website. You shall not reproduce any portion of the Website for any use, whether commercial or personal, without express written consent from us.
No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or proprietary information (including images, text, page layout, or form) from us and our affiliates without our express written consent.
Meta-tags: You may not use any metatags or any other ‘hidden text’ utilizing our name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by us to you forthwith and would further attract legal action against the violator.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT:
Nature of content: You may post reviews, comments and other content; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.
False information: You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not the obligation) to remove or edit such content.
Rights Granted: If you post content or submit material, you grant us a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. You grant us and our affiliate sites and sub-license the right to use the name that you submit in connection with such content.
We and our affiliates attempt to be as accurate as possible. However, we make no warranties that the product description and any other content of its Website is accurate, complete, reliable, current and error free.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.
GOVERNING LAW AND JURISDICTION:
These terms and conditions will be construed only in accordance with the laws of UAE. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at UAE shall have jurisdiction, to the exclusion of all other courts.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:
This Website is provided by us on an “as is” and “as available” basis.
We make no representations or warranties of any kind, express or implied, as to the operation of this Website or the information, content, materials, or products shown on this Website. You expressly agree that your use of this Website is at your sole risk.
To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
The images shown on Website are only indicative in nature and the actual product may vary in size, color etc.